CMS Training & Support
Hands-on onboarding, 24/7 in-house support and self-service tools to keep your real estate website running smoothly.
- Onboarding guided by Customer Success and Workflow Managers
- 24/7 in-house support via integrated help desk and JIRA workflow
- Built-in tutorials, documentation and just-in-time learning resources
- Scalable support designed for real estate companies of all sizes
Onboarding & Training Built Around Your Team
We guide your team through every step of getting started. No matter your technical experience.
- Dedicated Customer Success and Workflow Managers
- Personalized training sessions tailored to your team and site setup
- Walkthroughs for page updates, listing management and customization
- Clear, user-friendly approach for agents, admins and marketing teams
Ongoing, Responsive Support You Can Count On
We act as an extension of your team with proactive, human support, day or night.
- 24/7 access to in-house support via our integrated ticketing and JIRA workflow
- Direct contact with Customer Success, executive team and project stakeholders
- Fast responses to technical questions, CMS updates and urgent site issues
- Scalable support for distributed or fast-growing teams
In-Platform Tutorials and On-Demand Knowledge Base
Your team is equipped with on-demand tools, resources and support to manage your real estate website with confidence.
- Step-by-step documentation built into the CMS
- Video tutorials covering common tasks and features
- Curated support articles based on real client needs
- Always-on access - no need to wait for a support rep
Confidence at Every Stage
Whether you’re managing a team of agents or handling your own updates, we give you the tools and training to succeed.
- Onboarding and training tailored to your role and experience
- Designed to simplify daily tasks and reduce dependency on developers
- CMS built for real estate workflows - intuitive and flexible
- Ongoing partnership, not just a one-time setup
