Privacy Policy

Privacy Policy

Effective Date: May 2026

Gabriels Technology Solutions, Inc. (“Gabriels Technology Solutions,” “we,” “our”) is dedicated to providing top-notch website development, hosting and online marketing services to real estate professionals. This Privacy Policy outlines our approach to handling personal information collected from our customers and other individuals through our website, mobile application and related services.

Please note that this Privacy Policy does not cover personal information related to our customer's clients or end customers, as we process such information on behalf of our customers.

Our services are designed for business use and not intended for personal, family, or household purposes. Consequently, we consider all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives.

Personal Information We Collect

We collect the following types of information:


Information you provide to us:

  • Business contact information (e.g., name, phone number, email address)
  • Communications exchanged with you
  • Financial information (handled securely by our payment processor)
  • Marketing preferences and engagement details
  • Social media information when interacting with our Social Media Pages


Automatic data collection:

  • Device data (e.g., operating system, browser type, IP address)
  • Online activity data (e.g., pages viewed, duration of access)
  • Collected using tools such as cookies, local storage technologies and web beacons

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Operate and improve our services
  • Communicate with you about our services
  • Provide support and respond to inquiries
  • Conduct research and development for service enhancement
  • Marketing and advertising, including direct marketing and interest-based advertising
  • Compliance with applicable laws and legal processes
  • Protecting rights, privacy, safety and property
  • Creating anonymous data for analysis and business promotion

Sharing of Your Personal Information

We may share your personal information with:

  • Service providers assisting in service operation
  • Advertising partners for marketing purposes
  • Professional advisors for legal and business consultation
  • In compliance with law and for fraud prevention, safety, or business transfers

Your Privacy Choices

You have the following choices:

  • Access or update your information through your account
  • Opt-out of marketing communications
  • Exercise privacy rights (depending on your location)
  • Opt-out of online tracking through various methods

Third-Party Services

Our services may link to third-party websites or online services. We do not control these third-party services and are not responsible for their actions.

Information Security

We prioritize the security of your information but do not control third-party websites or services.

Children's Privacy

Our services are not intended for children under 18. We delete any collected information from a child under 18 without proper consent.

Retention

We retain personal information as necessary for legal, accounting, reporting, defense of legal claims and fraud prevention purposes.

Cross-Border Processing

As we are headquartered in the United States, your personal information may be processed there. We implement appropriate safeguards as required by data protection laws.

Service availability

Velocity CRM is provided on an "as available" basis. Publishing to third-party platforms (Facebook, Instagram, and others) depends on the availability and policies of those platforms; Velocity CRM cannot guarantee that any specific post will be accepted or remain published, and is not liable for content removed or rejected by the destination platform.

Account suspension

We may suspend or terminate accounts that violate these terms, that violate the destination platforms' content policies in a manner that risks Velocity CRM's standing with those platforms, or that engage in abusive or fraudulent use (including but not limited to attempted mass automation, credential sharing, or use by non-real-estate-professional users).

Changes to these terms

We may update these terms from time to time. Material changes will be communicated via the email address associated with your Velocity CRM account, and continued use of the service after such notice constitutes acceptance.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy, with material changes notified to you.

Contact Us

For any inquiries or concerns regarding your personal information, contact us at concierge@gabriels.net.

Responsible Entity: Gabriels Technology Solutions, Inc.

Velocity CRM — Integration with TikTok

This section describes how Velocity CRM handles data from TikTok for users who connect their TikTok accounts to publish marketing content.

1. Information collected when you connect a TikTok account

When an authorized real estate agent connects a TikTok account to Velocity CRM via TikTok Login Kit, we receive and store the following information from TikTok:

  • A TikTok access token and refresh token issued via OAuth for the connected account
  • The TikTok open_id and union_id for the account
  • The connected account's username, display name, and profile picture URL
  • The list of permissions (scopes) granted by the user during the OAuth flow


We do not receive or store the user's TikTok password.

2. How we use this information

Velocity CRM uses TikTok-provided data for one purpose only: to publish marketing content (videos and captions) that the agent has explicitly composed and chosen to publish from within the Velocity CRM application. We use the granted permissions strictly to:

  • Publish video Reels to the agent's connected TikTok account via the Content Posting API
  • Read back the published post's status and public share URL so the agent can confirm the post landed


We do not post on behalf of the user without their explicit, in-app action. We do not browse, scrape, or analyze the user's existing content, followers, or engagement.

3. Sharing and disclosure

We do not sell, rent, or share TikTok-derived data with any third party. The only external service that processes this data is TikTok itself, when we make API calls to publish content the agent has authored.

4. Data security

TikTok access tokens and refresh tokens are encrypted at rest in our database using AES-256 encryption. Tokens are never logged, never displayed in the user interface, and never transmitted over an unencrypted channel.

5. Data retention

We retain TikTok-derived data for as long as the user keeps their TikTok account connected to Velocity CRM. When a user disconnects, we delete the access token, refresh token, and account metadata from our active database within 24 hours.

6. User control and revocation

Users may revoke Velocity CRM's access to their TikTok accounts at any time by:

  • Opening Connected Accounts in Velocity CRM and clicking Disconnect on the relevant account
  • Or visiting https://www.tiktok.com/setting/manage-apps and removing Velocity CRM from the list of authorized applications


Either path immediately invalidates Velocity CRM's stored tokens for that account.